Member FAQ

Eligibility and Address Q & A

Am I Eligible?

Our program is for Oregon Health Plan Fee For Service Members. Most people on the Oregon Health Plan are enrolled in Coordinated Care Organizations (CCOs). Your Oregon Health Plan Member Card will tell you if you are Fee For Service.

There are times when members are in both Fee For Service and CCOs. If you are one of those members, your Oregon Health Plan Member Card will tell you which benefit plans you belong to. If you have questions about your coverage, please contact member services at (800) 699-9075 (TTY 711).

For information about becoming an Oregon Health Plan member, please click here.

How to Change Address/Phone Number

1. By telephone (toll-free): 800-699-9075

2. By email: oregonhealthplan.changes@state.or.us

3. Online: www.one.oregon.gov

Change in Benefits

For questions about eligibility, application status, billing, claims, to notify OHP of an address change, to order ID cards, or a plan change reach out to the Client at 800-273-0557. 

ID Card Request

For questions about eligibility, application status, billing, claims, to notify OHP of an address change, to order ID cards, or a plan change reach out to the Client at 800-273-0557. 